Privacy Policy

1. Introduction

Certas Pty Ltd ("Certas", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect personal information such as your name, email address, phone number, and professional details when you interact with us via our website, request a consultation, or engage our services.

3. Data Storage and Residency

We take the security of your data seriously. All primary business data and audit records are stored securely on servers located within Australia.

4. Use of Third-Party Service Providers

To provide efficient service and manage our client relationships, we use a cloud-based Customer Relationship Management (CRM) system. This CRM may store data on secure cloud infrastructure that operates globally. By using our services, you acknowledge that your information may be processed via these secure cloud-based systems.

5. How We Use Your Information

• To provide specialized compliance and auditing services.
• To communicate with you regarding your inquiries or projects.
• To comply with our legal and regulatory obligations.
• To improve our service offerings and website experience.

6. Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Our methodologies are aligned with ISO/IEC 27001 standards for information security management.

7. Your Rights

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. To exercise these rights, please contact us at the details provided below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: